Focus groups, mini groups, triads, couples In-depth, one-on-one interviews Executive interviews Observational (ethnographic) research: in-home and Moment of Impact -- wherever behavior to be observed/understood takes place Full complement of projective and creative problem-solving techniques International Meeting facilitation Ideation/brainstorming Informational presentations (on Qualitative and Ethnography): a series of presentations adapted for client (research staff and product managers), professional organizations and college students